Frequently Asked Questions
How do I apply for a place at Nightingale House?
If you would prefer to speak to someone about your application and have any questions, you can also contact the Residents Services team on 020 8673 3495.
How is my stay at Nightingale House funded?
Please talk to our Residents Services team and also see our Guide to Fees and Funding leaflet here.
How much savings can a resident have before qualifying for funding by a local authority?
The amount changes each year, so please see our Guide to Fees and Funding leaflet here.
Are there any other costs, other than the fees?
The only other charges may be for visits to the hairdressers, cafés, newspapers, items from the shop, telephone charges on the direct line, admission fees on some escorted trips, charges for glasses, private dental or healthcare and taxi fares.
If I entered Nightingale House in residential care, would I have to move if my health deteriorates?
Nightingale House offers a ‘home for life’ so regardless of your health needs, you will not have the upheaval of moving away, other than to another part of the home where your specific health needs can best be met.
What personal belongings can I bring?
Residents are encouraged to bring their favourite items – be it an armchair, pictures or ornaments, to ensure that they are surrounded by familiarity. We cannot take in large pieces of furniture.
Are there any visiting restrictions?
Visitors are welcome at any time of day or night. We want them to feel at home.